Contact Us

IMPORTANT: For billing inquiries, questions about subscriptions and other account management issues, please see our Frequently Asked Questions (FAQs) before trying to contact us.

Question: Why did Overlook charge my credit card?

Answer: You, or someone you know, most likely signed up for one of our Internet TV channels. If you own a Roku player, Samsung Smart TV or other connected device, you can probably access one of our subscription channels (like "Creepster" or "WushuMaster") from that device.

Question: How do I cancel and stop getting billed?

Answer: Login to this site by using the login ID (your email) and password you created on this site when you registered. Click the Account tab and then click on the link provided to cancel your subscription.

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For technical support, please send an email to the following address:

For business issues, please send an email to the following address:

Office Locations


8 Easthampton Road, Suite C
Northampton, MA 01060

Main Phone#: +1-413-349-8999

Click here for billing and account issues.

West Coast:

1223 Wilshire Boulevard, Suite 891
Santa Monica, 90403